How we are keeping you safe at The Residences Cape Town
At The Residences Cape Town, we value the well being of all our staff and guests. Now and always, your health and safety remain our top priority. To mitigate the spread of COVID-19, comprehensive, stringent health and safety measures have been implemented throughout our property. These are in accordance with the guidelines provided by the South African National Department of Health (NDoH), the National Institute for Communicable Diseases (NICD), World Health Organization (WHO) and the South African Government.
The COVID-19 protocols we have implemented, include but is not limited to:
- Screening of all guests and staff on arrival – Thermal temperature screening and a guest questionnaire to be completed on arrival.
- Hand sanitizers in all public areas and in rooms for all guests to use and back of house areas for all staff to use.
- Ongoing training with staff on personal hygiene, symptoms to look out for and reemphasizing the strict measures in place to prevent the spread of the disease
- Personal Protective equipment (PPE) for all staff when on duty as required for the duties performed
- Regular cleaning, sanitizing, and disinfecting of all public areas in the hotel with SABS approved chemicals
- Maintaining social distancing protocols with colleagues and guests
- Closely monitoring any signs and symptoms of illness and informing the hotel’s general manager
- Emergency contact Information, social distancing markers and triage protocols are clearly visible.
Hotline: 060 012 3456
NICD: 080 002 9999
Provincial Hotline: 021 928 4102
Our dedicated team meet regularly, continuously monitoring all updated global hygiene recommendations and changes to ensure only the highest level of cleaning, sanitization and disinfection protocols as this virus evolves
Due to these unprecedented times we are continuously committed to fighting this pandemic together as our responsibility towards all our guests and staff are of paramount importance
We are proud to welcome you to our improved product with higher service delivery from an incredibly dedicated team at The Residences Cape Town.
BETTER TOGETHER, STAY A P A R T